Privacy Policy

Vita Cell Bio Technologies ("Vita Cell Bio Technologies", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information — including sensitive health information — when you interact with our website, forms, and consultation services.

Information We Collect

• Contact details: name, email, phone, country, state.
• Health information you voluntarily provide, including condition, symptoms, pain level, medical history, current medications, and imaging (MRI, X-ray).
• Booking metadata such as consultation date, coordinator assigned, communication preferences.
• Technical data collected automatically: IP address, device, browser, page interactions, and analytics events.

Cookies

We use essential, analytics, and marketing cookies to improve your experience and measure marketing performance.

HIPAA-Style Privacy Practices

While Vita Cell Bio Technologies operates internationally, we apply HIPAA-conscious safeguards to any protected health information (PHI) you share. Uploaded imaging and medical records are transmitted over encrypted channels, stored with access controls, and only accessed by clinical personnel involved in your care.

GDPR (European Visitors)

Where GDPR applies, lawful bases for processing include: (a) your consent for medical qualification and marketing, (b) our legitimate interest in operating the website, and (c) performance of pre-contractual steps you request. You have the right to access, rectify, delete, restrict, or port your data, and to withdraw consent at any time.

CCPA (California Residents)

California residents have the right to know what personal information we collect, to request deletion, to opt out of "sales" or "sharing" of personal information (we do not sell personal information for money), and to non-discrimination for exercising these rights.

Third-Party Integrations

We may use vetted providers for analytics, communication (email, SMS, WhatsApp), scheduling, and secure file transfer. These providers process data on our behalf under written agreements.

Analytics Disclosure

We use Google Analytics 4, Meta Pixel, and Google Tag Manager–compatible tags to measure marketing performance. You may opt out of analytics through your cookie preferences.

Marketing Consent

By submitting a form, you consent to receive follow-up communications about your consultation and related information. You can unsubscribe at any time using the link in every marketing email.

Data Retention

We retain personal information only as long as needed for the purposes described here or as required by law. Health information tied to a consultation is retained in accordance with applicable clinical record standards.

Your Rights

You may request access, correction, or deletion of your data by emailing privacy@vitacellbiotechnologies.com.

Contact

Vita Cell Bio Technologies · San Miguel de Allende, Guanajuato, MX · privacy@vitacellbiotechnologies.com